Terms of service

Last Updated: June 22, 2026

Welcome to Artiquo. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

Artiquo specializes in custom and personalized products. We make every effort to display product descriptions, images, colors, and specifications as accurately as possible. However, actual products may vary slightly due to screen settings, production processes, and material differences.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing and Payment

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions and to cancel orders arising from such errors.

Payment must be completed before order processing begins.

4. Custom and Personalized Orders

Customers are responsible for providing accurate personalization details, including names, text, images, and design instructions.

Once production has started, customized orders cannot be modified or canceled.

Artiquo is not responsible for errors resulting from incorrect information submitted by the customer.

5. Order Processing and Production

Customized products generally require 2–5 business days for production before shipment.

Production times may vary depending on order volume, product complexity, holidays, or unforeseen circumstances.

Customers will receive order updates when available.

6. Shipping and Delivery

After production is completed, orders are typically delivered within 3–5 business days.

Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.

Artiquo is not responsible for shipping delays caused by third-party carriers.

7. Returns and Refunds

Due to the personalized nature of our products, custom-made items are generally non-refundable and non-returnable unless:

  • The product arrives damaged.
  • The product received is incorrect.
  • There is a manufacturing defect.

Customers must contact us within a reasonable time after delivery and provide supporting evidence, such as photographs.

Refunds or replacements will be issued at our sole discretion after review.

8. Intellectual Property

All content on this website, including text, graphics, logos, product designs, images, and website materials, is the property of Artiquo and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

9. Prohibited Uses

You agree not to use the website:

  • For unlawful purposes.
  • To violate any local, national, or international laws.
  • To transmit malicious software or harmful code.
  • To interfere with the security or operation of the website.
  • To engage in fraudulent or misleading activities.

We reserve the right to terminate access to users who violate these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, Artiquo shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products, services, or website.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

We reserve the right to correct errors and update information without prior notice.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

Accessing third-party websites is at your own risk.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting on this page.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the United States, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@artiquo.com
Phone: +1 307 310 8724
Address: 30 North Gould Street, Sheridan WY 82801, United States