Each artwork on artiquo.com
is 100% hand-painted by a professional artist.

Most orders are completed and delivered within 1–3 weeks after placing
the order.

For bulk or large quantity orders,
please email support@artiquo.com
to receive an accurate production timeline.

Yes. All artworks sold on Artiquo
are original, hand-painted oil paintings on canvas.

Because each piece is handmade, slight variations in color, texture, or
brushwork are natural and confirm authenticity.

We follow strict professional
packaging standards to ensure safe international delivery.

Rolled Canvas (Canvas-only
artworks):

Unframed canvases are carefully rolled and packed in strong protective tubes.
This method is ideal for large artworks and reduces shipping risk. Rolled
canvases can be stretched or framed locally after delivery.

Small Framed or Stretched Artworks:

Shipped flat in reinforced cardboard boxes with internal padding for maximum
protection.

Large Framed or Stretched Artworks:

Shipped in custom-built wooden crates designed for secure international
transport.

Orders can be updated before
shipment only.

If you need to make changes, contact support@artiquo.com as soon as possible.

Yes. Orders may be canceled before
shipment.

Please email support@artiquo.com
or submit a cancellation request through your account.

Yes. Artiquo provides free
worldwide shipping on all artworks.

We ship using trusted global
couriers such as DHL, FedEx, and UPS, depending on destination and
artwork size.

Shipping is fully included in the
artwork price.

There are no hidden shipping fees.

Yes. Every artwork shipped from artiquo.com
is fully insured during transit at no additional cost.

Yes. We ship to the address provided
at checkout.

If your order is a gift, surprise delivery, or needs special coordination,
please email support@artiquo.com
before shipping.

We offer hassle-free returns and
exchanges.

If you’re not satisfied, you may
return eligible artworks within 30 days of delivery in original
condition and packaging for a full refund or replacement.

To initiate a return, contact support@artiquo.com.

Refunds are processed within 3
business days after we receive and inspect the returned artwork.

• PayPal:
  1–3 business days
• Credit Cards:
  7–14 business days (depending on your bank)

Damage during shipping is rare, but
if it happens:

1. Inspect the package with the courier if possible
2. Ask the courier to note “item damaged” on the delivery
   record
3. Take clear photos of:

• Packaging (all sides)
• The artwork damage

     Email everything
to support@artiquo.com

If the package is left unattended,
skip step 1 and proceed with photos and email.

We will handle the courier claim and
arrange a free replacement.

We accept:

• Visa
• MasterCard
• American Express
• Discover
• Klarna
• Afterpay
• Bank Transfer
• PayPal    

Yes. You can pay with a credit or
debit card through PayPal without creating an account.

For customers in the following
regions, Artiquo covers all import duties and taxes:

• USA
• UK
• France
• Germany
• Italy
• Canada
• Australia
• Japan
• UAE (Dubai)

We also provide door-to-door air
freight delivery, handling export customs and logistics on your behalf.

📧 Email us anytime at support@artiquo.com

Our support team is happy to assist.